We're looking for game-changers.


At Keas, we're improving individual health and wellness one workplace @ a time!


We’re true believers in the power of social interaction and how it directly connects to people's motivation to live better, healthier lives. Today, more than 100,000 employees are using Keas and we are in our fastest growth period as a company to date. But don't take our word for it -- Keas has been ranked one of the Best Places to Work in the San Francisco Bay Area for the past two years. Come work and innovate with engaging, super-smart “Keas-ters” from the world’s leading colleges, universities and companies.

A few of the benefits Keas-ters enjoy:

  • Competitive salary
  • Free snacks and drinks
  • Every day is casual (dress) Friday
  • Ping-pong and hackathons
  • Discounted Caltrain/transportation
  • Discounted gym memberships
  • Medical, dental and vision insurance
  • Team outings/events

Jobs @ Keas

Wellness Coordinator - Chicago, IL
Department: Customer Success / Type: Full-time / Location: Chicago, IL

Keas, the leader in health management, is hiring a Wellness Coordinator to drive engagement for a very important client, committed to supporting the health of their population.

The position is based in Chicago, IL  and will report to the VP, Strategy and Client Success.

Role and Responsibilities:

  • The ability to support a team of experienced wellness professionals in achieving the health and wellness goals of the client
  • Having passion about health and helping people achieve their health-related goals
  • The ability to effectively collaborate with the client in marketing the Associate wellness program and driving engagement through a variety of methods, in person and online
  • Strong interpersonal and professional skills ensuring the ability to work across multiple departments, with individuals with a variety of job types and their family members
  • The ability to help develop and support a network of Wellness Champions as may be established by the client
  • Strong communication skills
  • Strong understanding of, and ability to, analyze data associated with wellness program engagement, activities, goals and health risk improvement, and the ability to effectively develop reports, interpret results and identify opportunities for improvement

Preferred Skills:

  • At least 3 years of experience in a health and wellness position planning and delivering wellness programs
  • A Bachelor’s degree in a health promotion or health sciences field
  • Ability to work independently and manage multiple projects simultaneously
  • Ability to travel approximately 20% on an annual basis
Apply Now
Customer Operations Specialist
Department: Customer Operations / Type: Full-time / Location: San Francisco, CA

The Customer Operations team manages operations across Keas, working directly with different functional units across the organization. We are seeking a results-driven and detail oriented Customer Operations Specialist to help us deliver innovative, enterprise solutions for our customers.

Responsibilities:

  • Facilitate the import of incoming customer data into the Keas platform
  • Facilitate the export of outgoing data from the Keas platform for delivery to customers and partners
  • Configure the Keas application and its customizable features for new and existing clients
  • Work in conjunction with project managers to ensure that operational deliverables are completed on time
  • Ensure the accuracy of data feeds
  • Create and revise documentation of customer operations processes
  • Document and manage issues in Confluence and JIRA
  • Develop tools or methods to increase efficiency or handle custom data integrations

 

Requirements:

  • BA/BS preferred or equivalent work experience with demonstrated proficiency
  • 2+ years professional experience, preferably with data integrations and data management
  • Ability to manage large data feeds and identify errors or inconsistencies with the data
  • Excellent verbal and written communication skills with technical, non- technical, end-user, and executive audiences
  • Excellent analytical skills and the ability to develop processes and methodologies
  • Experience with Microsoft Excel and/or CSV file manipulation
  • Understanding of database concepts
  • Creative problem-solver and self-starter

 

Preferred skills:

  • Experience with data import/export and manipulation
  • Experience in the healthcare and/or software industry
  • Experience with MySQL

 

 

Apply Now
Sr. Tableau Data Analyst
Department: Business Intelligence / Type: Full-time / Location: San Francisco

Keas is searching for a Tableau Data Analyst who is a results oriented, creative thinking self-starter to drive our market-leading health engagement and incentives management platform to even greater heights. With an impressive roster of marque customers and a passionate, driven team, Keas is well positioned to make a big impact in driving positive health outcomes.

The ideal candidate has a passion for data and how it is utilized. With in-depth technical skills to compliment an analytical nature, the analyst takes pride in making sense of data and presenting it a way that is both effective for the business and easy to understand. The analyst enjoys interacting with both business and technology to really understand the needs and abilities of both sides and will thrive in our nimble and rapid growth start-up environment.

Responsibilities

  • Develop and enhance our BI Platform enabling monthly reporting and self-service client access to drive key business decisions
  • In support of quarterly business reviews for clients, partner with the customer success team to interpret and present the data to best tell the story on how keas is driving positive changes for our clients
  • In support of new client implementations, consult and design additional reporting requirements
  • Identify opportunities to drive efficiencies in reporting processes, including the automation of existing external data sets
  • Work with Product, ENG & QA staff and guide UAT efforts to ensure provided solutions are sufficiently tested, and identify next steps for successive iterations
  • Tableau Server Administration and Maintenance

Qualifications, Skills and Abilities

  • 5-7+ years of experience of building impactful reports and dashboards using major BI toolsets with an emphasis on Tableau
  • Experience with Tableau Server Configuration and Tableau Desktop Certification
  • 3+ years of experience working within a Data Warehouse environment
  • Ability to understand Dimensional Data Models, experience in building hierarchies, attributes and measures
  • Knowledge of SQL and writing performance SQL in Postgres or other relational databases
  • 2+ years of experience in Health/Wellness industry preferred but not required
Apply Now
Director of Customer Success
Department: Customer Success / Type: Full-time / Location: Flexible

Keas is actively seeking an experienced Director of Customer Success to play a key role in successfully building relationships with the fortune 1000 clients. Our ideal candidate brings consumer-driven benefit experience and will focus on large-scale health improvement strategies for our clients. The Director of Customer Success represents the voice of the market to internal constituents and will need to be highly versed in our complete product offering in order to ensure clients are optimizing Keas services for the best return on investment. We are looking for a very proactive individual who is able to help shape our Customer Success strategy as well as take accountability for contributing to the development of the company. Focus, enthusiasm and a dedication tcaro excellence are all personal characteristics highly valued in the Keas organization.

Role and Responsibilities:

  • Manage multiple Fortune 1000 and larger client relationships with a focus on quality of relationships, retention and growth.
  • Create a strategic relationship with the client to set not only Keas programs and goals, but have a broader conversation around incentives and overall program and benefit design
  • Work with clients to identify short-term and long-term program goals and drive them towards a strategy that will provide meaningful engagement
  • Identifying and properly qualifying business opportunities to existing customers
  • Partner with Account Project Managers to ensure client expectations and solutions are met consistently and with excellence.
  • Present to executive levels and consumers of organizations including: leading negotiations, coordinating a complex decision-making process, overcoming objections to closure, conducting product training, employee communications, presenting recommendations for changes, program kick off leadership, and delivering client program results with financial information.
  • Act as voice of market and catalyst for client needs to product development and internal constituents. Proactively identify opportunities for development and champion them through the ideation stage. Work with all departments to improve processes for the administration of clients.
  • Analyze in-depth data and reporting available for clients — coupled with cutting-edge research related to behavior change and engaging populations in health — to make strategic recommendations to enhance program outcomes and engagement and maximize client return on investment.
  • Individual needs to maintain a strong knowledge of health promotion, health plan and technology initiatives.
  • Support Sales in finalist presentations as needed.

Essential Job Requirements:

  • Education: Bachelor’s Degree (B.S.) from four-year college or university – MBA.
  • Experience: 10 years professional selling or account management experience in healthcare or service related industry. Consumer-driven product experience.
  • Proven track record of consistently exceeding corporate objectives and developing high quality client relationships with c-suite and staff at all levels in fortune 1000 organizations.
  • Ability to set realistic goals, manage expectations and prioritize needs of competing interests [Client, Operations, Information Systems, Sales].
  • Outstanding presentation & communication skills.
  • Web skills and comfort with presenting using web technology
  • Self-driven, motivated and results-oriented – in an unstructured and evolving organization
  • Ability to travel a minimum of 30%.
Apply Now
Wellness Coordinator - Lakeland, FL
Department: Customer Success / Type: Full-time / Location: Lakeland, FL

Keas, the leader in health management, is hiring a Wellness Coordinator to drive engagement for a very important client, committed to supporting the health of their population.

The position is based in Lakeland, FL and will report to the VP, Strategy and Client Success.

Role and Responsibilities:

  • The ability to support a team of experienced wellness professionals in achieving the health and wellness goals of the client
  • Having passion about health and helping people achieve their health-related goals
  • The ability to effectively collaborate with the client in marketing the Associate wellness program and driving engagement through a variety of methods, in person and online
  • Strong interpersonal and professional skills ensuring the ability to work across multiple departments, with individuals with a variety of job types and their family members
  • The ability to help develop and support a network of Wellness Champions as may be established by the client
  • Strong communication skills
  • Strong understanding of, and ability to, analyze data associated with wellness program engagement, activities, goals and health risk improvement, and the ability to effectively develop reports, interpret results and identify opportunities for improvement

Preferred Skills:

  • At least 3 years of experience in a health and wellness position planning and delivering wellness programs
  • A Bachelor’s degree in a health promotion or health sciences field
  • Ability to work independently and manage multiple projects simultaneously
  • Ability to travel approximately 20% on an annual basis
Apply Now
Customer Support Representative (English / Spanish)
Department: Customer Support / Type: Full-Time / Location: San Francisco, CA

Department: Customer Support

Reports To: Manager, Customer Operations

Employee Status: Full-time / Exempt

 

Position Overview:

 

The Customer Support team manages end-user support across Keas, working cross-functionally to deliver efficient and satisfaction-driven support solutions. We are seeking a Spanish-speaking Customer Support Representative who will be responsible for solving Zendesk tickets, answering support phone calls, and handling other support-related projects.

 

Essential Job Function:

 

  • Respond to customer support tickets from end-users in Zendesk
  • Work with customer success, engineering, operations, and product teams to escalate support issues and solve long-term issues
  • Investigate and troubleshoot application issues or questions
  • Document and manage issues in Confluence and JIRA
  • Generate reporting and analytics on ticket characteristics
  • Write helpdesk articles to address common user questions or issues
  • Build and develop Zendesk system and configuration
  • Document standard processes and user guides for other Zendesk agents

 

Essential Job Requirements:

 

  • BA/BS preferred or equivalent work experience with demonstrated proficiency
  • Fluency in written and verbal Spanish skills. Native speaker preferred.
  • Excellent written and verbal communication skills, especially grammatical accuracy
  • Strong attention to detail
  • Proven ability to effectively interact with both technical and non-technical audiences and translate effectively between the two

 

Preferred Skills:

 

  • Prior Zendesk experience
  • Prior Atlassian experience (JIRA/Confluence)
  • Experience in the healthcare and/or software industry
  • Creative problem-solver and self-starter
  • Spanish proficiency
Apply Now
Sr. UX Designer (Functional / Interaction)
Department: Product / Type: Full-time / Location: San Francisco, CA

Keas is seeking a talented Functional / Interaction UX Designer to drive our market-leading health engagement and incentives management platform to even greater heights. As a UX Designer your challenges will include analyzing user needs to develop information architectures, wireframes, prototypes and site maps across different mobile and desktop platforms.

Responsibilities:

  • Drive the product experience by collecting and designing from qualitative and quantitative data, via customer interviews, usability testing and analytical tools.
  • Design functional wireframes, product/site architecture, page flows and mockups that incorporate user-centered design
  • Produce platform-agnostic designs that allow for cross-browser, cross-platform and device compliant code to be successfully implemented
  • Remain current with emerging trends, technologies and applications as related to UI/UX strategies
  • Collaborate with Product Managers and UX peers to explore and design innovative, customer-focused user interfaces for new and existing products.
  • Balance business needs against usability and design ideals
  • Validate designs with customers and stakeholders and iterate

Requirements:

  • 5+ year’s experience in designing user interfaces, wireframes, page flows, mockups, etc. for mobile applications; 2+ years experience in developing responsive designs
  • The ideal candidate will be comfortable absorbing complex requirements and delivering interfaces that combine a great user experience with beautiful visual design
  • Ability to design workflows and wireframes (Balsamiq, Mockflow, Visio, etc.), along with mock-ups and engaging user interfaces (Adobe Photoshop, Marvel, or similar)
  • Proficient in Adobe Creative Suite, experience with responsive design
  • Proficient in HTML and CSS
  • Strong cross-functional communication and collaboration skills (engineering, marketing, product)
  • Ability to thrive in fast-paced, unstructured, agile startup environment.
  • Superior attention to detail
  • Please provide a portfolio featuring intuitive, elegant, rich interfaces with obvious attention to detail for mobile and responsive products
Apply Now
Tableau Visualization Engineer/Analyst
Department: Business Intelligence / Type: Full-time / Location: San Francisco, CA

Keas is searching for a Visualization Engineer/Data Analyst who is a results oriented, creative thinking self-starter to drive our market-leading health engagement and incentives management platform to even greater heights. With an impressive roster of marque customers and a passionate, driven team, Keas is well positioned to make a big impact in driving positive health outcomes.

The ideal candidate has a passion for data and how it is utilized. With in-depth technical skills to compliment an analytical nature, the analyst takes pride in making sense of data and presenting it a way that is both effective for the business and easy to understand. The analyst enjoys interacting with both business and technology to really understand the needs and abilities of both sides and will thrive in our nimble and rapid growth startup environment.

Responsibilities

  • Develop and enhance our BI Platform enabling monthly reporting and self-service client access to drive key business decisions.
  • In support of quarterly business reviews for clients, partner with the customer success team to interpret and present the data to best tell the story on how keas is driving positive changes for our clients
  • In support of new client implementations, consult and design additional reporting requirements
  • Identify opportunities to drive efficiencies in reporting processes, including the automation of existing external data sets.
  • Work with Product, ENG & QA staff and guide UAT efforts to ensure provided solutions are sufficiently tested, and identify next steps for successive iterations.
  • Tableau Server Administration and Maintenance.

Qualifications, Skills and Abilities

  • 5-7+ years of experience of building impactful reports and dashboards using major BI toolsets with an emphasis on Tableau.
  • Experience with Tableau Server Configuration and Tableau Desktop Certification
  • 3+ years of experience working within a Data Warehouse environment.
  • Ability to understand Dimensional Data Models, experience in building hierarchies, attributes and measures.
  • Knowledge of SQL and writing performance SQL in Postgres or other relational databases.
  • 2+ years of experience in Health/Wellness industry preferred but not required
Apply Now
DevOps Engineer
Department: Engineering / Type: Full-time / Location: San Francisco, CA

Keas is searching for a DevOps Engineer who is a results oriented, creative thinking self-starter. The ideal candidate will be able to both develop strategy and execute tactically in our nimble and rapid growth startup environment. 

You will be part of the team building a world-class enterprise SaaS application and you will also work closely with engineering staff to design a high performing and scalable production infrastructure. The ideal candidate will have a mix of development and operations skills and will be expected to take a leadership role and to define and implement standards and best practices.

Role and Responsibilities

  • Be the first member of a DevOps team to build and maintain our production infrastructure in Rackspace
  • Automate system configuration management and deployment using Chef and Capistrano
  • Work closely with the Engineering team and other partners to ensure a reliable infrastructure and smooth deployments
  • Manage monitoring and alerting infrastructure for production enterprise application
  • Define and execute our DevOps strategy
  • Meet SLA requirements for application delivery

Requirements and Qualifications

  • 5+ years of technical experience with Linux
  • Designed, managed and monitored scalable and fault-tolerant Ruby on Rails environments using Chef and Capistrano
  • Extremely reliable and able to be on-call as required (rotation with other engineers)
  • Scripting proficiency specifically with Ruby and shell
  • Demonstrated experience with our stack – Ruby/Rails, AMQP, Redis, Unicorn, MySQL

Preferred

  • Ruby development experience
  • MySQL administration and management experience
  • Postgres administration and management experience 

About Keas 

Keas is the leading health and engagement platform, which was founded by Adam Bosworth, founder of Google Health in 2008.

Employers have tremendous influence and opportunity to create happier, healthier and more productive people. Keas is enabling companies to help their workforces live happier, healthier and more productive lives.

 

Apply Now
Senior Front End Engineer
Department: Engineering / Type: Full-time / Location: San Francisco, CA

You will build mobile and web applications used by team, clients, partners, and users of Keas, including consumer facing mobile-first apps, business-critical administration tools, and core services.

Responsibilities:
  • Develop user interfaces in HTML and Javascript, using AngularJS, CoffeeScript, and Sass.
  • Translate UI mocks into high fidelity HTML/CSS code.
  • Participate in the design of new features, and optimize existing ones.
  • Work closely with, and incorporate feedback from, customer support, product management, and user experience design teams.
  • Provide production support, solving immediate issues and fixing bugs as required.
  • Proactively search for new ideas and technologies for improving our applications and processes.
Requirements:
  • B.S. in Computer Science, Electrical / Computer Engineering, or equivalent work experience.
  • 3-5 years professional web applications development experience.
  • Strong proficiency of JavaScript, HTML, CSS, and Sass.
  • Commitment to agile, test-driven development practices.
  • Integration experience with RESTful web services using JSON.
Preferred candidates have experience or familiarity with one or more of the following:
  • AngularJS or similar browser side development frameworks
  • Zurb Foundation
  • Ruby on Rails, J2EE, Django, or similar object-oriented server frameworks.
  • MySQL or similar relational database systems
  • Mobile development technologies such as PhoneGap
  • Testing frameworks including RSpec, Selenium, and Jasmine
  • AMQP based tools and components
  • Git and GitHub
  • Object oriented analysis, design patterns, algorithms, and optimization
  • UNIX based operating systems
Other desired qualities:
  • Ability to tackle cross-browser compatibility quirks
  • Great written communication and documentation abilities
  • Data-informed product development experience using analytics and A/B testing
  • Open source project contributions
  • Enjoy having a drink with teammates
  • Commitment to wellness
Apply Now
Senior Rails Engineer
Department: Engineering / Type: Full-time / Location: San Francisco, CA

You will build web services and interfaces for mobile and web applications used by team, clients, partners, and users of Keas, including consumer facing mobile-first apps, business-critical administration tools, and core services for keas.com.

Responsibilities:

  • Develop API services in Ruby on Rails.
  • Develop user interfaces in HTML and Javascript, using AngularJS, CoffeeScript, and Sass.
  • Participate in the design of new features, and optimize existing ones.
  • Work closely with, and incorporate feedback from, customer support, product management, and user experience design teams.
  • Provide production support, solving immediate issues and fixing bugs as required.
  • Proactively search for new ideas and technologies for improving our applications and processes.

Requirements:

  • B.S. in Computer Science, Electrical / Computer Engineering, or equivalent work experience.
  • Five or more years professional web applications development experience, using Ruby on Rails, NodeJS, Django, J2EE, or similar frameworks
  • Strong proficiency of the following languages and technologies:
  • Ruby, Python, or Java
  • Javascript
  • HTML, CSS, Sass
  • MySQL or similar relational database systems
  • Commitment to agile, test-driven development practices

Preferred candidates have experience of one or more of the following technologies:

  • Browser side development frameworks such as AngularJS.
  • Testing frameworks, including RSpec, Selenium, and Jasmine.
  • Redis or related key/value storage systems.
  • AMQP based tools and components
  • Git and GitHub
  • Object oriented analysis, design patterns, algorithms, and optimization
  • UNIX based operating systems

Other desired qualities:

  • Ability to tackle cross-browser compatibility quirks
  • Great written communication and documentation abilities
  • Open source project contributions
  • Enjoy having a drink with teammates
  • Commitment to wellness

About Keas:
Keas is the leading health and engagement platform, which was founded by Adam Bosworth, founder of Google Health in 2008.
Employers have tremendous influence and opportunity to create happier, healthier and more productive people. Keas is enabling companies to help their workforces live happier, healthier and more productive lives.

Apply Now

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